Use code PHF50SALE at checkout for £50 off your first order. Some sale products excluded. Klarna and Paypal credit are both available at checkout.
{"id":7391704940659,"title":"Flare Hereford 7 Electric Stove","handle":"flare-hereford-7-electric-stove","description":"\u003ch2 class=\"Polaris-Header-Title_2qj8j\"\u003eFlare Hereford 7 Electric Stove\u003c\/h2\u003e\n\u003cp\u003eThe Hereford 7 Electric Stove seamlessly blends traditional charm with contemporary elegance, offering an ultra-modern widescreen viewing experience and minimalistic detailing across its cast iron door. Designed for those who appreciate the timeless appeal of tradition with a touch of modern sophistication.\u003c\/p\u003e\n\u003cp\u003eFor more Electric Stoves click \u003ca href=\"https:\/\/www.prestigehomefires.co.uk\/collections\/stoves\/type_electric-stove\" target=\"_blank\" data-mce-href=\"https:\/\/www.prestigehomefires.co.uk\/collections\/stoves\/type_electric-stove\"\u003eHERE\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cbr\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraditional Style, Modern Detailing\u003c\/strong\u003e - A traditional-style stove with a cast iron door adorned with minimalistic detailing for a perfect blend of classic and contemporary aesthetics.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUltra-Modern Widescreen Viewing\u003c\/strong\u003e - The Hereford 7 features an ultra-modern widescreen viewing window, providing an expansive view of the glowing coal bed and captivating flame effects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSleek Matt Black Finish\u003c\/strong\u003e - Finished in Matt Black, this stove exudes a sleek and timeless quality, complementing a variety of interior styles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCaptivating Flame Effects\u003c\/strong\u003e - Showcase the realistic flame effects with 3 different options, creating a visually stunning focal point in any room.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomizable Brightness Settings\u003c\/strong\u003e - Adjust the ambience with 5 brightness settings, allowing you to create the perfect mood for any occasion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote Control Convenience\u003c\/strong\u003e - Control the stove effortlessly with the included remote, adding convenience to your cosy moments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe Hereford 7 Electric Stove is not just a heating solution; it's a statement piece that marries the best of tradition and modern design. Elevate your living space with its captivating flame effects and contemporary allure.\u003cbr\u003e\u003cbr\u003eDiscover Hereford 7 - Where tradition meets modernity, creating a timeless centre piece for your home.\u003c\/p\u003e\n\u003cp\u003eAn optional spigot is available for attaching a dummy flue.\u003c\/p\u003e\n\u003ch3\u003eManual\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0551\/3124\/2611\/files\/200694_5-York-Serrano-Desire-Ignite-and-Hereford-ERP.pdf?v=1706625491\" title=\"Flare York Serrano Desire Ignite and Hereford Electric Fire User Instructions Manual\" target=\"_blank\"\u003eFlare York Serrano Desire Ignite and Hereford Electric Fire User Instructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ctable class=\"woocommerce-product-attributes shop_attributes\"\u003e\n\u003ctbody\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--weight\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eWeight\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e50 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--dimensions\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eDimensions (D x W x H)\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e343 × 565 × 608 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_brand\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eBrand\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eFlare\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_heat-output\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eHeat Output\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003e1kW-2kW\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_room-size\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eRoom Size\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003eSmall (1 – 5kW Heat Output)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_warranty\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eWarranty\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003e12 Month Manufacturer Backed Warranty\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_colour\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eColour\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eMatt Black\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_finish\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eFinish\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eMatt\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eAbout Flare Stoves\u003c\/h3\u003e\n\u003cp\u003eFLARE stands out as a premier fireplace manufacturer, celebrated for its exceptional design and top-notch quality. The team diligently blends innovation and craftsmanship, achieving a stunning balance within the renowned Flare collection.\u003cbr\u003e\u003cbr\u003eWith an unparalleled legacy spanning almost six decades, FLARE has consistently upheld a reputation synonymous with reliability and superior quality.\u003cbr\u003e\u003cbr\u003eTheir commitment extends beyond conventional norms, meeting elevated benchmarks in quality, safety, and environmental performance.\u003cbr\u003e\u003cbr\u003eExclusive access to the exquisite Flare Collection is granted only through authorised distributors, where you also not only gain access to the exclusive Flare Collection but also complete with a comprehensive manufacturer-backed warranty as standard.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e","published_at":"2024-01-30T15:52:46+00:00","created_at":"2024-01-30T15:43:00+00:00","vendor":"Flare","type":"Electric Stove","tags":["Brand_Flare","Fires","Room Size_Small (1 – 5kW Heat Output)","Type_Electric Stove","Type_Freestanding Fire","Type_Stove"],"price":94999,"price_min":94999,"price_max":99499,"available":true,"price_varies":true,"compare_at_price":115301,"compare_at_price_min":115301,"compare_at_price_max":115301,"compare_at_price_varies":false,"variants":[{"id":41315240476787,"title":"No Decorative Flue Spigot","option1":"No Decorative Flue Spigot","option2":null,"option3":null,"sku":"2178","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Flare Hereford 7 Electric Stove - No Decorative Flue Spigot","public_title":"No Decorative Flue Spigot","options":["No Decorative Flue Spigot"],"price":94999,"weight":0,"compare_at_price":115301,"inventory_management":null,"barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":41315240509555,"title":"Yes - Decorative Flue Spigot +£45","option1":"Yes - Decorative Flue Spigot +£45","option2":null,"option3":null,"sku":"2178-DFS","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Flare Hereford 7 Electric Stove - Yes - Decorative Flue Spigot +£45","public_title":"Yes - Decorative Flue Spigot +£45","options":["Yes - Decorative Flue Spigot +£45"],"price":99499,"weight":0,"compare_at_price":115301,"inventory_management":null,"barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-1.jpg?v=1706629912","\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-2.jpg?v=1706629911"],"featured_image":"\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-1.jpg?v=1706629912","options":["Decorative Flue Spigot for adding dummy flue"],"media":[{"alt":null,"id":25923699212403,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2048,"width":2048,"src":"\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-1.jpg?v=1706629912"},"aspect_ratio":1.0,"height":2048,"media_type":"image","src":"\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-1.jpg?v=1706629912","width":2048},{"alt":null,"id":25923699245171,"position":2,"preview_image":{"aspect_ratio":1.0,"height":2048,"width":2048,"src":"\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-2.jpg?v=1706629911"},"aspect_ratio":1.0,"height":2048,"media_type":"image","src":"\/\/www.prestigehomefires.co.uk\/cdn\/shop\/files\/Hereford7-2.jpg?v=1706629911","width":2048}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2 class=\"Polaris-Header-Title_2qj8j\"\u003eFlare Hereford 7 Electric Stove\u003c\/h2\u003e\n\u003cp\u003eThe Hereford 7 Electric Stove seamlessly blends traditional charm with contemporary elegance, offering an ultra-modern widescreen viewing experience and minimalistic detailing across its cast iron door. Designed for those who appreciate the timeless appeal of tradition with a touch of modern sophistication.\u003c\/p\u003e\n\u003cp\u003eFor more Electric Stoves click \u003ca href=\"https:\/\/www.prestigehomefires.co.uk\/collections\/stoves\/type_electric-stove\" target=\"_blank\" data-mce-href=\"https:\/\/www.prestigehomefires.co.uk\/collections\/stoves\/type_electric-stove\"\u003eHERE\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cbr\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraditional Style, Modern Detailing\u003c\/strong\u003e - A traditional-style stove with a cast iron door adorned with minimalistic detailing for a perfect blend of classic and contemporary aesthetics.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUltra-Modern Widescreen Viewing\u003c\/strong\u003e - The Hereford 7 features an ultra-modern widescreen viewing window, providing an expansive view of the glowing coal bed and captivating flame effects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSleek Matt Black Finish\u003c\/strong\u003e - Finished in Matt Black, this stove exudes a sleek and timeless quality, complementing a variety of interior styles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCaptivating Flame Effects\u003c\/strong\u003e - Showcase the realistic flame effects with 3 different options, creating a visually stunning focal point in any room.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomizable Brightness Settings\u003c\/strong\u003e - Adjust the ambience with 5 brightness settings, allowing you to create the perfect mood for any occasion.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote Control Convenience\u003c\/strong\u003e - Control the stove effortlessly with the included remote, adding convenience to your cosy moments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe Hereford 7 Electric Stove is not just a heating solution; it's a statement piece that marries the best of tradition and modern design. Elevate your living space with its captivating flame effects and contemporary allure.\u003cbr\u003e\u003cbr\u003eDiscover Hereford 7 - Where tradition meets modernity, creating a timeless centre piece for your home.\u003c\/p\u003e\n\u003cp\u003eAn optional spigot is available for attaching a dummy flue.\u003c\/p\u003e\n\u003ch3\u003eManual\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0551\/3124\/2611\/files\/200694_5-York-Serrano-Desire-Ignite-and-Hereford-ERP.pdf?v=1706625491\" title=\"Flare York Serrano Desire Ignite and Hereford Electric Fire User Instructions Manual\" target=\"_blank\"\u003eFlare York Serrano Desire Ignite and Hereford Electric Fire User Instructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ctable class=\"woocommerce-product-attributes shop_attributes\"\u003e\n\u003ctbody\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--weight\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eWeight\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e50 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--dimensions\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eDimensions (D x W x H)\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e343 × 565 × 608 mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_brand\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eBrand\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eFlare\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_heat-output\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eHeat Output\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003e1kW-2kW\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_room-size\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eRoom Size\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003eSmall (1 – 5kW Heat Output)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_warranty\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eWarranty\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003e\u003cspan\u003e12 Month Manufacturer Backed Warranty\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_colour\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eColour\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eMatt Black\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_finish\"\u003e\n\u003cth class=\"woocommerce-product-attributes-item__label\"\u003eFinish\u003c\/th\u003e\n\u003ctd class=\"woocommerce-product-attributes-item__value\"\u003eMatt\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eAbout Flare Stoves\u003c\/h3\u003e\n\u003cp\u003eFLARE stands out as a premier fireplace manufacturer, celebrated for its exceptional design and top-notch quality. The team diligently blends innovation and craftsmanship, achieving a stunning balance within the renowned Flare collection.\u003cbr\u003e\u003cbr\u003eWith an unparalleled legacy spanning almost six decades, FLARE has consistently upheld a reputation synonymous with reliability and superior quality.\u003cbr\u003e\u003cbr\u003eTheir commitment extends beyond conventional norms, meeting elevated benchmarks in quality, safety, and environmental performance.\u003cbr\u003e\u003cbr\u003eExclusive access to the exquisite Flare Collection is granted only through authorised distributors, where you also not only gain access to the exclusive Flare Collection but also complete with a comprehensive manufacturer-backed warranty as standard.\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e"}

Flare Hereford 7 Electric Stove

See More by: Flare
RRP £1,153.01
£949.99
203.02
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Maximum quantity available reached.

Free delivery to most of UK mainland on this purchase and flexible payments using Paypal Credit or Klarna.

Flare Hereford 7 Electric Stove

The Hereford 7 Electric Stove seamlessly blends traditional charm with contemporary elegance, offering an ultra-modern widescreen viewing experience and minimalistic detailing across its cast iron door. Designed for those who appreciate the timeless appeal of tradition with a touch of modern sophistication.

For more Electric Stoves click HERE


Key Features

  • Traditional Style, Modern Detailing - A traditional-style stove with a cast iron door adorned with minimalistic detailing for a perfect blend of classic and contemporary aesthetics.
  • Ultra-Modern Widescreen Viewing - The Hereford 7 features an ultra-modern widescreen viewing window, providing an expansive view of the glowing coal bed and captivating flame effects.
  • Sleek Matt Black Finish - Finished in Matt Black, this stove exudes a sleek and timeless quality, complementing a variety of interior styles.
  • Captivating Flame Effects - Showcase the realistic flame effects with 3 different options, creating a visually stunning focal point in any room.
  • Customizable Brightness Settings - Adjust the ambience with 5 brightness settings, allowing you to create the perfect mood for any occasion.
  • Remote Control Convenience - Control the stove effortlessly with the included remote, adding convenience to your cosy moments.

The Hereford 7 Electric Stove is not just a heating solution; it's a statement piece that marries the best of tradition and modern design. Elevate your living space with its captivating flame effects and contemporary allure.

Discover Hereford 7 - Where tradition meets modernity, creating a timeless centre piece for your home.

An optional spigot is available for attaching a dummy flue.

Manual

Specifications

Weight 50 kg
Dimensions (D x W x H) 343 × 565 × 608 mm
Brand Flare
Heat Output 1kW-2kW
Room Size Small (1 – 5kW Heat Output)
Warranty 12 Month Manufacturer Backed Warranty
Colour Matt Black
Finish Matt

 

About Flare Stoves

FLARE stands out as a premier fireplace manufacturer, celebrated for its exceptional design and top-notch quality. The team diligently blends innovation and craftsmanship, achieving a stunning balance within the renowned Flare collection.

With an unparalleled legacy spanning almost six decades, FLARE has consistently upheld a reputation synonymous with reliability and superior quality.

Their commitment extends beyond conventional norms, meeting elevated benchmarks in quality, safety, and environmental performance.

Exclusive access to the exquisite Flare Collection is granted only through authorised distributors, where you also not only gain access to the exclusive Flare Collection but also complete with a comprehensive manufacturer-backed warranty as standard.

    Order confirmation

    When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.

    How will my order be delivered?

    All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.

    Generally your stove or heavier items will be delivered on a 7.5 tonne delivery vehicle unless otherwise specified, please inform us as soon as possible if there will be any problems with access. Smaller, lighter orders are usually sent via a van courier network.

    The driver will remove the stove or heavier items from the delivery vehicle using suitable lifting equipment, the product is considered delivered once it is removed from the vehicle and placed kerbside. The driver will be unable to move the goods across gravel or unfinished drives, through narrow openings, or up steps.

    Due to the weight of the stoves and heavier items we sell, delivery drivers are unable to assist with carrying your goods into your property, It is the responsibility of the customer receiving the goods to organise suitable means to move them to a desirable place i.e. inside the house, a garage or other under cover area.

    All goods must be checked while the driver is still on site and any missing parts or damage is to be reported on the delivery note when signing. The driver is obliged to wait with you up to 15 minutes (for palletised goods only), whilst you unpack and check the goods. Signing for the goods as “unchecked” is not acceptable.

    If the driver refuses to wait then please mark the goods as damaged on the delivery note, so you are covered for all eventualities.

    If you have checked the goods and they are found to be damaged, please mark the delivery note as damaged and refuse to accept delivery. Please contact a member of the Prestige Home Fires team as quickly as possible to report the damage so that a refund or replacement can be arranged.

    Where does Prestige Home fires deliver?

    We deliver anywhere in the UK (United Kingdom)

    There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

     

    If your address is outside of the UK mainland please contact for a delivery quote, either by email Info@prestigehomefires.co.uk or by phone 033 0001 1344.

    Delivery Information and Options

    We aim to offer flexible and efficient delivery options tailored to the type, size, and weight of your order. Please find details of our delivery services below:

    Standard Delivery

    • For most items, standard delivery takes 2–5 working days from the date of dispatch.
    • This service is available across the UK mainland.

    Made-to-Order and Assembled Items

    • Some products are made or assembled to order, requiring additional preparation time. For these items, delivery typically takes 5–10 working days.
    • Pre Built Media Walls requiring additional preparation time. For these items, delivery typically takes 10–15 working days.

    Next-Day Delivery

    • Next-day delivery is available for select products and depends on the time of order placement and delivery location.
    • Orders placed before the cut-off time are delivered within 1–2 days. Please check product details or contact us for eligibility.

    Delivery Methods

    • Parcel Couriers: Smaller items are delivered using our trusted courier partners, including (but not limited to) DPD, Royal Mail, or Evri.
    • Pallet Delivery: Larger or heavier items, such as assembled furniture or fireplaces, are shipped on pallets to ensure safe transit. Pallet deliveries typically require additional handling time, and customers may be contacted to arrange a convenient delivery window. These items are delivered using our trusted courier partners, including (but not limited to) TPN, Jeavons, Montgomery or Proovia.

    Delivery Exceptions and Remote Locations

    • Delivery times may vary for remote locations or non-mainland UK addresses. Additional charges or extended delivery times may apply in such cases.

    Tracking and Updates

    • Once dispatched, depending on the product and service you will receive a confirmation email with tracking details, allowing you to monitor the progress of your order or you will receive a call from the courier pre delivery to announce the ETA.

    If you have any questions about our delivery options or need assistance with your order, please do not hesitate to contact our customer service team either by email Info@prestigehomefires.co.uk or by phone 033 0001 1344.

    Thank you for shopping at Prestige Home Fires.

    If you are not entirely satisfied with your purchase, we are here to help.

    Right to Cancel

    You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you, or a third party other than the carrier indicated by you, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to Info@prestigehomefires.co.uk

    To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

    Once the right to cancel period has expired we may still accept returns, although additional charges will be applicable. However, these regulations do not restrict the statutory right to cancel and do not apply during the 14 days cancellation period.

    Effects of Cancellation

    If you cancel this contract during the 14 day cancellation period, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

    We will make the reimbursement without undue delay, and not later than – 
    (a) 14 days after the day we receive back from you any goods supplied, or 
    (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or 
    (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

    You will have to bear the direct cost of returning the goods.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    Cancellations and return requests made after a product has had a delivery agreed, has left Prestige Home Fires property, or been delivered and is deemed fit for purpose need to be authorised by Prestige Home Fires by completing the Return Process. The cost and risk of returning these goods are solely the customer's responsibility.

    Please note that we sell a FirepitsUK range where the material used in some products are unfinished high quality grade British Steel. Where is states this in the product description of the products and accessories although meticulously handcrafted from high-quality sheet steel, they are designed to naturally develop a rustic patina that enhances their charm.

    It's important to note that these items will begin to show signs of rust immediately after use and will not maintain their original black finish. This transformation is a part of the steel's character and does not impact the long-term durability or functionality of the products. Oils and heatproof paint can be applied if you don't desire the rustic patina look. 

    Due to the natural rusting process, we do not accept returns based on rust development. This characteristic is a known and accepted part of the product's design and aesthetic.

    To Return a Product To Us

    Please make sure that the product was received by you in the last 14 days.
    Send an email to Info@prestigehomefires.co.uk

    Your email should have the following information so that we can process a return.

    • Your name
    • Order reference number
    • Your Address
    • Email address
    • Contact number
    • Date of purchase
    • Date the goods were received by you
    • If you originally ordered multiple items, which do you want to return?


    When we approve a return, please send the product along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.

    Sending A Return Back To Us

    Some of our products may have delicate physical properties and the transportation of these items is a difficult business. If the item you wish to return has delicate physical properties please make sure that any courier used is aware that the contents of the shipment could contain delicate items. Also, make sure that any courier shipment is fully insured to the value of the shipment (retail price).

    Damaged Or Faulty Items Received By You

    If you received a damaged or faulty product, please notify us immediately for assistance as some carriers will not normally accept claims more than 48hrs following delivery.

    Sale items

    Sale items can be refunded.

    Contact us
    If you have any questions about our Returns and Refunds Policy, please contact us:


    5 stars rating for Prestige Home Fires
    Exceptional Service And Quality! Recommended

    Cant say enough about the service I received, exceptional, big thumbs up! Thank you

    - Julie L.

    5 stars rating for Prestige Home Fires
    Love it

    So pleased with my new fire to finish our media wall off. Fast delivery, great product.

    - Martin E.

    5 stars rating for Prestige Home Fires
    Recommended

    Recommended by a friend and as advised the service and product quality is top class. Cheers

    - Paul A.